FAQ

Furnabrew specializes in premium kitchen essentials designed to enhance your daily kitchen rituals. Our product range includes ergonomic chairs, professional coffee equipment, space-saving furniture like our Miguel Folding Table, and other premium kitchen furniture and equipment that bring restaurant-grade quality to home kitchens.

Absolutely! While our products feature professional, restaurant-grade quality, they are specifically designed for home use. Each item is crafted to enhance your daily kitchen experience, combining premium functionality with thoughtful design for residential kitchens.

Our products stand out through their premium quality, ergonomic design, and professional-grade performance adapted for home use. We focus on creating pieces that are both functional and aesthetically pleasing, transforming ordinary kitchen routines into exceptional experiences.

We offer two convenient shipping methods:
Standard Shipping ($12.95): Uses premium carriers DHL or FedEx with delivery in 10-15 days after dispatch.
Free Shipping: Available on orders over $50, using EMS service with delivery in 15-25 days after dispatch.

All orders are processed within 1-2 business days. You’ll receive a confirmation email with your order details, and once shipped, a tracking number to monitor your delivery.

Yes, we proudly serve customers worldwide! Based in Oakland, California, our delivery network spans across the globe. We deliver to most international destinations, with exceptions for some remote areas and locations in Asia. During checkout, our system will automatically verify if we can deliver to your address.

Every Furnabrew product receives our signature attention to detail. All items are carefully packaged to ensure they arrive in perfect condition, regardless of destination.

We stand behind the quality of every Furnabrew product. If you’re not completely satisfied with your purchase, you have 15 days from receipt to initiate a return. Our customer service team in Oakland is always ready to assist you.

Please contact our customer service team at [email protected] to initiate a return. Include your order details and reason for return, and we’ll guide you through the process.

We take great care in packaging our products, but if your item arrives damaged, please contact us immediately at [email protected] with photos of the damage. We’ll arrange for a replacement or refund as appropriate.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Absolutely. We use industry-standard encryption and security measures to protect your payment information. You can shop with confidence knowing your data is safe.

While creating an account allows for faster checkout and order tracking, it’s not required. You can checkout as a guest if you prefer.

Our friendly customer service team based in Oakland is available to assist you at [email protected]. We typically respond within 24 hours during business days.

Our company is proudly based at 441 Merritt Avenue, Oakland, US 94610. While we serve customers globally, our physical location and customer service team operate from California.

Order modifications or cancellations may be possible if your order hasn’t entered the processing stage. Please contact us immediately at [email protected] with your request, and we’ll do our best to accommodate you.