Term and Conditions

1. Introduction

Furnabrew (“we,” “our,” or “us”) operates the website kitchen-interiors.com, offering premium kitchen furniture and coffee equipment. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products.

Our target customers are homeowners and kitchen enthusiasts who value quality, design, and a premium kitchen experience. Our products reflect this commitment through careful curation and craftsmanship.

2. User Obligations and Responsibilities

Account Information

When creating an account or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

Acceptable Use

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to any part of our website
• Interfere with the proper functioning of our website
• Submit false or misleading information
• Use our website to harass, abuse, or harm others

Age Restrictions

You must be at least 18 years old to make purchases on our website. By placing an order, you confirm that you meet this age requirement.

3. Products and Services Description

Product Categories

We specialize in:

• Chairs: Premium kitchen and dining chairs designed for comfort and style
• Coffee Equipment: High-quality coffee makers and accessories for the perfect brew
• Furniture: Carefully curated kitchen furniture pieces
• Uncategorized: Additional kitchen essentials that complement our core collection

Product Information

We strive to provide accurate product descriptions, images, and specifications. However, slight variations may occur, and product colors may appear differently on various device screens.

Customized Products

Customized or made-to-order furniture is manufactured to your specifications and cannot be returned or exchanged unless defective.

4. Order and Payment Terms

Order Process

Placing an order on our website constitutes an offer to purchase products under these Terms and Conditions. We reserve the right to accept or decline your order for any reason.

Order Confirmation

After placing an order, you will receive an order confirmation email. This email confirms we have received your order but does not constitute acceptance. Order acceptance occurs when we ship your products.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. Payment information is encrypted and handled according to industry standards.

Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

5. Shipping and Delivery

Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order ships.

Shipping Methods and Timelines

We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipping
• Free Shipping: Free for orders over $50 via EMS, delivered within 15-25 business days after shipping

International Orders

We serve customers worldwide, excluding select Asian regions and remote areas. International orders may be subject to customs duties and taxes, which are the customer’s responsibility.

Delivery Issues

If you experience delivery issues, please contact us immediately. We will work with the carrier to resolve the problem.

6. Returns and Exchanges

Return Eligibility

We accept returns and exchanges within 15 days of your receipt of items. To be eligible for return:

• Items must be in original, unused condition
• All original packaging and tags must be intact
• Furniture must show no signs of assembly or use
• Electronic coffee equipment must be in factory-sealed condition

Non-Returnable Items

The following items cannot be returned or exchanged:

• Coffee equipment (due to hygiene considerations and manufacturer warranties)
• Customized or made-to-order furniture
• Final sale items (clearly marked during purchase)
• Items damaged due to improper assembly or customer-induced damage

Return Process

To initiate a return:

1. Contact our customer service team within the 15-day return window at [email protected]
2. Receive authorization and instructions from our team
3. Ship your return using the provided shipping label
4. Wait for processing and resolution (3-5 business days after we receive your return)

Refunds

Refunds are issued to the original payment method:

• Credit Card/PayPal Refunds: 5-10 business days after return processing
• Bank Transfer Refunds: 7-14 business days depending on your financial institution

Your refund includes the full product price. Original shipping fees are non-refundable, except in cases where we sent the wrong item or a defective product.

International Returns

For international customers:

• Return shipping costs are the customer’s responsibility
• Customs duties and taxes for returned items cannot be refunded
• Return processing may take additional time

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Furnabrew or our content suppliers and protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

8. Liability Limitations

Product Use

You agree to use our products as intended and according to any provided instructions. We are not liable for damages resulting from misuse, improper assembly, or failure to follow instructions.

Website Availability

We strive to keep our website available 24/7 but cannot guarantee uninterrupted access. We are not liable for any losses resulting from website unavailability.

Maximum Liability

Our maximum liability to you for any claim related to your use of our website or products is limited to the purchase price of the products in question.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available on our website, explains how we collect, use, and protect your data.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of California. Any disputes will be resolved in the courts of Oakland, California.

11. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified terms.

12. Contact Information